Member Frequent Ask Question (FAQ)


    SIMPLE STEP TO REGISTER AS A MEMBER

    Please refer to the following steps for Register on Mobile:

    Please refer to the following step for Register (PC):

    Step 1: Click on “Register Now” button.
    Step 2: Fill up all the necessary information.
    Step 3: Click "Register Now” button to complete registration.
    Congratulations! You’re all set !

    DEPOSIT VIA VADERPAY (PAYMENT GATEWAY)

    Please refer to the following steps for Deposit:

    Please refer to the following step for Deposit (PC):

    Step 1: Login to your Game ID & select "Deposit”.
    Step 2: Choose the promotion package that you wish to redeem.
    Step 3: Choose the Payment Method 【VADERPAY】 to make deposit.
    Step 4: Fill up the Deposit Amount that you would like to deposit & click "Next".
    Step 5: Double check & confirm your deposit amount & promotion is correctly & click "Save".
    Step 6. Complete your payment.
    Congratulations! You have successful make a deposit.
    You can check the deposit status after then.
    NOTES: You can also deposit through CDM (Cash Deposit) , E-Wallet (TouchnGo, Grab Pay, Shopee Pay, Boost Pay & Duit Now) or Normal Bank Transfer.

    DEPOSIT VIA SUREPAY (PAYMENT GATEWAY)

    Please refer to the following step for Deposit (PC):

    Step 1: Login to your Game ID & select "Deposit”.
    Step 2: Choose the promotion package that you wish to redeem.
    Step 3: Choose the Payment Method 【SUREPAY】 to make deposit.
    Step 4: Fill up the Deposit Amount that you would like to deposit & click "Next".
    Step 5: Double check & confirm your deposit amount & promotion is correctly & click "Save".
    Step 6. Complete your payment.
    Congratulations! You have successful make a deposit.
    You can check the deposit status after then.
    NOTES: You can also deposit through CDM (Cash Deposit) , PayNow Transfer or Normal Bank Transfer.

    YOU CAN DEPOSIT WITH 5 TYPES OF E-WALLET

    Please refer to the following steps for Deposit:

    Step 1: Login your Game ID & select "Deposit”.
    Step 2: Choose the promotion package that you wish to redeem.
    Step 3: Select "Pay Essence" and choose (Touch‘n Go / Boost / Grabpay / Shopee / DuitNow) e-wallet to make deposit.
    Step 4: Fill up the Deposit Amount that you would like to deposit & click "Next".
    Step 5: Double check & confirm your amount & promotion is correctly & click "Save".
    Step 6. Scan the QR code using (Touch‘n Go / Boost / Grabpay / Shopee Pay / DuitNow) App & fill up amount that you would like to deposit and amount should match with STEP 4.
    Congraturations! You have successful make a deposit.
    You can check the deposit record after then.

    EASY STEPS TO START YOUR GAME

    Please refer to the following step to begin:

    Step 1: Login your member ID.
    Step 2: Select your favourite game product (Etc: Live Casino / Sportsbook / Slots / 4D).
    Step 3: Choose the game platform & click "PLAY NOW".
    You can enjoy the game now & start Winning !

    DOWNLOAD OUR APPLICATION NOW

    Please refer to the following step for Download:

    Step 1. Open your Mobile Application Market.
    Step 2. Search "F6Notes".
    Step 3. Click "Install".
    Congraturations! You are suscessful download & enjoy game now !
    You can scan the QR code & proceed to download too.

    More detail : ECWON MOBILE APPLICATION DOWNLOAD.

    YOU CAN JOINT AS AFFILIATE MEMBER WITH ECWON

    Step 1: Contact our ECWON online customer service ask for reference code. (etc: LIVECHAT / Whatsapp / Wechat/ Telegram)

    Step 2: Invite friends to join ECWON or promote as ECWON partner through any social media platforms.

    Step 3: Get up to 30% permanent profit.

    Step 4: Start earning.

    More detail : AFFILIATE REWARD

    4 WAYS TO CONTACT US

    You can contact us through Official Livechat , Whatsapp , Telegram or Wechat in 24/7.

    More detail : Contact-Us

    SUBMIT A FEEDBACK / COMPLAIN FORM

    You can submit a form to us to our related department.

    More detail : Contact-Us

    EC MALL FEATURES ALLOW MEMBER TO PURCHASE ITEMS USING EC POINT.

    Member’s game point can be gained from valid bet.

    1. The EC point will be displayed on the top right of the member site.

    2. Member will be gaining the game point from valid bet amount of lose ticket only.

    3. The EC point will be calculated and display on member site at the next settlement date 1 PM [GMT +8].

    Purchase now : EC MALL

    PURCHASE USING GAME POINT

    1. Member allow to purchase items with game point by visit to Shopping.

    2. Steps to purchase items using game point:

    a. Add items into your cart.

    b. Login using Member ID in registered in your Member Site.

    c. Click "Check Out" Button.

    d. Enter your shipping address.

    e. Process Check Out.

    Congratulation! Your item is successful purchased.

    Purchase now : EC MALL

    DEPOSIT VIA A9 WALLET (PAYMENT GATEWAY)

    Please refer to the following steps for Deposit:

    Step 1: Login to your Game ID & select "Deposit”.
    Step 2: Choose the promotion package that you wish to redeem.
    Step 3: Choose the Payment Method 【E-WALLET (A9 WALLET)】 to make deposit.
    Step 4: Fill up the Deposit Amount that you would like to deposit & click "Next".
    Step 5: Double check & confirm your deposit amount & promotion is correctly & click "Save".
    Step 6. Complete your payment via A9 wallet.
    Congratulations! You have successful make a deposit.
    You can check the deposit status after then.
    NOTES: You can also deposit through CDM (Cash Deposit) , PayNow/DuitNow Transfer or Normal Bank Transfer.

    ECWON GIFTS CARD GUIDE

    Please refer to the following steps to redeem:

    Step 1: Login to your Game ID & click Deposit page.
    Step 2: Click on Redeem icon.
    Step 3: Enter the redeem code and click “Next” button.
    Step 4: Summary page will show the Gift Card info as below. Click Save to redeem.
    Step 5: If successfully redeem, the transaction will show at Cash History page and Statement page.
    More details: Gifts Card Guide